Hiding Notes

You can hide a note using the  button, and unhide using the  button. Watch the video below to see how these work.

Once a note has been hidden, a comment will take its place to show that it has been hidden and give the option to unhide, if you have permission to do so.

If a note is unhidden again, there will be comments attached to it showing a record of what has happened with that note.

You will be able to hide a note if it is one you left, if it's on a family you are the Case Manager for, or if you are a Senior. 

You will be able to unhide a note if you were the person who hid it. 

A hidden note won't appear on views such as Note Authorisation, Safeguarding Notes and Volunteer Activity. Volunteers won't be able to see that a note has been hidden, the hidden note will simply 'disappear' from the family notes when viewing as a volunteer.