Once a volunteer has been entered into the system and is ready to access their account, they will need to be sent a Welcome Email containing guidance to help them log in for the first time.
No time to read it, watch the quick video here
To send a Welcome Email go to Admin > View all users.
Type in details to return the appropriate user and select the Edit icon alongside their row.
Select the Password option from the left-hand menu.
Press Send Welcome Email.
The email will be sent automatically and will contain confirmation of the volunteer's username (provided by Safe Families) as well as a link that can be used to create a password for their account.
Example Welcome Email:
Dear Volunteer,
Your Safe Families for Children Database Access has been granted
You have been added to the database of volunteers for Safe Families for Children.
We are sure you appreciate the need for security surrounding family information. Please keep this information safe and do not disclose it to anyone, other than family members included as volunteers on your account if appropriate.
Your database username is --theusername--
First, you will need to visit the password activation page here
Please visit the site Link https://sfcms.net/index.php/
We would ask you to update your availability under ‘My Account’, where relevant, and if you are volunteering as a Host Family please update your hosting preferences on the ‘My Account’ > 'Host’ page.
If you are already linked with a family, you should see current assignments and be able to leave notes via the ‘My Activity’ > ‘Assigned Families’ page.
Thank you,
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